I am a

The most useful management techniques depend on your management role:

I am a ...


  • Owner Operator
  • Owner Manager
  • Department Manager
  • Middle Manager
  • Senior Manager
  • HR Manager
  • Aspiring Manager

As an Owner Operator you:

  • own the business
  • work in the business the majority of your time
  • find and do the work yourself
  • employ 1-3 employees or contractors.

Owner Operators face the challenge of growing their business while being the ‘main breadwinner’.

Resources for Owner Operators

As an Owner Manager you:

  • own the business
  • employ a team of people who can do various roles within the business
  • manage that team and coordinate their work distribution
  • have some sales and/or operational responsibilities
  • are often the bottleneck to things being done.

Owner Managers face the challenge implementing systems and building a leadership team to ensure their business can thrive with or without them.

Resources for Owner Managers

As a Department Manager you:

  • are responsible for a team of non-managers
  • report directly to the GM
  • are becoming more involved in the strategic direction of your organisation.

Department managers face the challenge of transitioning from technical expert to effective manager.

Resources for Department Managers

As a Middle Manager you:

  • have a team of (non manager) people you are responsible for.
  • report to a senior manager who is part of the senior management team, but is not the General Manager or CEO.


Middle managers face the ‘meat in the sandwich’ juggling senior management strategic plans and day to day operations.

Resources for Middle Managers

As a Senior Manager you:

  • report to, or are, the General Manager or CEO
  • are part of the senior leadership team
  • have a team of managers reporting to you.


Senior Managers face the challenge of ‘managing through managers’ to achieve results.

Resources for Senior Managers

As a HR Manager you are responsible for:

  • management training and development
  • the planning of management succession.


HR Managers face the challenge of identifying ways to develop exceptional managers.

Resources for HR Managers

As an Aspiring Manager you may:

  • be a team leader
  • be on a path as an emerging leader, or
  • plan to start your own business soon.

Aspiring managers face the challenge of learning about management when they may not have access to relevant experiences.

Go to resources for Aspiring Managers

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