The power of a Chocolate Fish standard
How to make discussing performance easier John Petry, a participant on one of our training courses, gave us this great idea and has generously allowed us to pass it on ever since. Every Friday, John gives out the 'Chocolate Fish Award' A chocolate fish is given for the most outstanding act by an employee during the week. Outstandingly good, or outstandingly bad. The Chocolate Fish Award is usually fun and has some serious benefits, it: recognises achievement regularly and positively makes it OK to acknowledge mistakes, and encourages "what to do next time?" thinking provides staff with a neutral name and way to discuss performance - “oh you must be aiming for this week's chocolate fish" Or "what a doozey! That will be this week's winner for ...
Continue Reading