Author ArchivesLisa Mandic

What is a business model? standard

Your business model is the underlying structure of how your business creates value.  But what does this really mean?  And why is understanding your business model important? What is a business model? Your business model is the underlying structure and organisation of your business activities.  It defines in general: Who your key stakeholders are The value you provide to your stakeholders The relationship you have with your stakeholders The channels and resources you will use to deliver value to your stakeholders, and how all of the above differ from your competitors. Why is your business model important? Your business model is important as it defines the parameters of what your business can, and does, do.  Your business model influences your strategies. For example, your business model ...

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3 easy ways to get your team to systemise more standard

Even though we know the benefits of systemising more of our business, who really wants to do it? Here are 3 easy ways to get your team systemising more of your business: 1. Start small Ask staff to draw up a checklist or flowchart that shows the key elements of the process. This is easier than writing a detailed procedure (ugh!), and the summary checklist or flowchart can be used as a discussion tool to flesh out more detail where needed. 2. Start positive Resist the urge to focus on a problem area.  Start with a process that  works well as your team will be more comfortable showcasing an area they feel good about. 3. Use their efforts Make sure you use what they have prepared positively, ...

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How to make better decisions standard

In these crazy-busy times, it is easy to develop a knee-jerk approach to decision-making. So what can you do to make it easier to 'hop in the helicopter' to gain a more informative perspective?  Hop in the helicopter 'Hopping in the helicopter' means getting above the noise and busyness to gain a clearer understanding of an issue. Being in the helicopter enables you to see things you couldn't when in the thick of things.  From the helicopter you can see patterns, opportunities and even the significance of the issue. So how can you make it easier to hop in the helicopter? Track your KPIs over time Assessing a single measure in time gives no indication of the direction it is taking. It is essential ...

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Avoid this common KPI mistake standard

We see it over and over again.  Managers using a single KPI to assess performance and decide how to improve it.  So why is this wrong and what should be done instead? KPIs (Key Performance Indicators) are an essential tool to help managers make decisions to improve performance.  But unfortunately some managers are using KPIs incorrectly, so let's explore how KPIs work and how to use them. A KPI should never, ever be used on its own, as it tells us very little Avoid this number one mistake! When using KPIs, always use a balanced range of measures that you believe relate to the end result you want.  Then you will have information on the impact different activities have on your end result. Always us a range ...

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What your strategy must do for you standard

It is essential to have clear strategies, but they won't be any use unless they do these six things Your strategy must: Define, in general, how your business is going to achieve its goals Maximise the $ potential of your business Articulate the main points of difference from your competitors Unite and focus your team's efforts Provide clear parameters for decision-making Facilitate increased profitability, growth and longevity. What is strategy? Clarify your strategic plan to achieve your goals Define what is core, unique and valuable about your business You are in Tips and Tools Read more Search a different topic Would like help with your ...

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The stages of business development image

Businesses follow a common path of development as they grow. Each stage of business development has its own unique challenges to overcome and requires different management skills. There are three main stages of business development: Startup Adolescence Maturity You are in Tips and Tools How to identify your stage of business development The above sales turnover and staff numbers are just a guide.  We have worked with businesses with 120 staff, that are still at the adolescent stage. The best way to know which stage your business is at, is to review the below challenges, and see which group you identify with the most. Start-up Challenges: Surviving! Finding sales opportunities Converting sales opportunities Managing cashflow Juggling many hats Appearing professional Dealing with the admin/paperwork Overwhelm! Everything is new Adolescent ...

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